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Annastashia Cambridge

Joined Apr 16, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Annastashia Cambridge

Annastashia Cambridge commented,

Community comment Discussion - Tips and best practices from the community

Hi Diziana, this is really useful thank you! It works that when the anon user selects the submit a request link it brings up the sign in/sign up screen. How can I apply the same logic to the mobile layout? 

How can I apply the same logic to the mobile layout? The submit a request brings up the submit a request form which I don't want. 

Many thanks, 

Annastashia

View comment · Posted Nov 02, 2016 · Annastashia Cambridge

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Annastashia Cambridge created a post,

Post Feedback - Help Center (Guide)

Hi, I've seen a few people asking for and commenting on the inability to add columns to the request table in the my activities page in the new help center, this would be a great feature as we need to be able to display some of the custom end user visible fields to the users in the request table (since its a summary table). We've had quite a few queries from end users wanting to use this feature. An example of this is that we have a custom field which tracks the product the user is logging a ticket about, it would help the end user to be able to filter by this field. Currently we are now having to alter the subject line of the tickets to include the product name applicable to the ticket which understandably is a real pain.

Please, please??? :)

Thanks, Stash

Posted May 31, 2014 · Annastashia Cambridge

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