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Hendrick Hassert
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Hendrick Hassert
Hendrick Hassert commented,
View comment · Posted Dec 11, 2019 · Hendrick Hassert
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Hendrick Hassert commented,
My workaround: assume the requester's identity and use the client portal -> My Activities to browse for and view the ticket. Then use the browser's print function. Formatting is good and only the public comments are visible.
View comment · Posted Oct 01, 2019 · Hendrick Hassert
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Hendrick Hassert commented,
Same need here - use On Hold to indicate that a request is taken care of by development. This information does not transfer to the customer portal.
View comment · Posted Feb 01, 2018 · Hendrick Hassert
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