
Matthias Miltenberger
Optimization Support Manager at Gurobi
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Total activity150
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes88
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Subscriptions28
Activity overview
Latest activity by Matthias Miltenberger-
Matthias Miltenberger commented,
We just stumbled upon this issue ourselves and figured it might be a good idea to have the original assignee be a follower on the new ticket so they get a notification immediately. What's really fu...
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Matthias Miltenberger commented,
This would be really helpful and does not sound too complicated to implement. Currently, this is a manual process and can easily be forgotten.
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Matthias Miltenberger commented,
The UX of adding new external users (no prior Zendesk account) via the CC list is quite cumbersome. Scenario: Mid-ticket, a customer adds another person as CC to their reply (via e-mail). There is ...
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Matthias Miltenberger commented,
Any update on this, Zendesk?
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Matthias Miltenberger commented,
Any update on this, Zendesk?
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Matthias Miltenberger commented,
Any update on this, Zendesk?
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Matthias Miltenberger commented,
Any update on this, Zendesk?
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Matthias Miltenberger commented,
Has there been any progress regarding the inline code formatting? It's a shame that this is still not possible with the only (lackluster) workaround being to use LaTeX math mode and specify the "co...
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Matthias Miltenberger commented,
This would be very helpful and could increase user acceptance of the forum. People don't want to be treated like newcomers when they have been community members for a longer time. At the same time,...
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Matthias Miltenberger commented,
Thanks for making this change! A better way of handling this would have been to include a new configuration option so people can choose which view they prefer.