Matthias Miltenberger
Optimization Support Manager at Gurobi
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Total activity129
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Last activity
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Activity overview
Latest activity by Matthias Miltenberger-
Matthias Miltenberger commented,
This would be very helpful and could increase user acceptance of the forum. People don't want to be treated like newcomers when they have been community members for a longer time. At the same time,...
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Matthias Miltenberger commented,
Thanks for making this change! A better way of handling this would have been to include a new configuration option so people can choose which view they prefer.
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Matthias Miltenberger commented,
This is unacceptable. You are planning to "roll out" the change already in one month, giving your customers very little time to appropriately react. This is a massive regression and will most likel...
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Matthias Miltenberger commented,
Content tags are pretty cool but we stumbled upon a small issue that could be addressed: The list of possible tags to select from only shows the first 20 entries and it is not clear that there are ...
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Matthias Miltenberger commented,
This is definitely a welcome improvement!
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Matthias Miltenberger commented,
Properly working links would make the bot way more useful.
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Matthias Miltenberger commented,
To add some more info about this topic: It is easy to support LaTeX formatting for pretty math notation in Gather and Guide by just adding this line to the document_head.hbs file to activate MathJ...
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Matthias Miltenberger commented,
Thanks, Dave! Please, feel free to suggest a better solution to update CCs on a ticket based on some condition. I don't exactly like my solution - it just appeared to be the only feasible way to im...
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Matthias Miltenberger created a post,
Tip: Use Webhooks and triggers to add CCs to a ticket
We figured out a way to add CCs to a ticket based on conditions defined in a trigger. First, you need to set up a webhook with the endpoint https://<company-name>.zendesk.com/api/v2/tickets/{{ticke...
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Matthias Miltenberger commented,
Hey Brett! The solution is already here in this post. Everyone looking for how to add CCs to a ticket automatically will be able to find this. Maybe you can turn this into a proper guide article in...