Studies Weekly

1. Community
2. Feedback - Voice (Talk)
3. Blind Transfer

Apparently, not enough people have asked for it yet, as this request was dated 2-1/2 years ago ... still waiting.

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• Studies Weekly
• Created October 28, 2019 14:59
• 4 votes

1. Community
2. Feedback - Voice (Talk)
3. Transfer to Offline Agent

I agree. There are many limitations with Talk and transferring calls has been a big frustration for us. We also really need extensions, so a call could go directly to an agent if the customer has w...

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• Studies Weekly
• Created April 26, 2018 14:47
• 4 votes

1. Community
2. Feedback - Voice (Talk)
3. Blind Transfer

And still, no blind transfer. sigh

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• Studies Weekly
• Created March 15, 2018 17:20
• 4 votes