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Jordan Hume

Joined Apr 16, 2021

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Last activity Oct 22, 2021

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Latest activity by Jordan Hume

Jordan Hume commented,

Community comment Feedback - Ticketing system (Support)

+1 from me. Direct links are more important to me than an issue summary.

- An issue summary would just let me pull out 1 important piece of information, and I'd have to write that manually. A ticket may have multiple important comments, each of which may be relevant to different audiences that I want to deep link separately.

- Deeplinks help preserve the context of when/where/how a piece of information was shared. I don't want to write out (or copy-paste) an issue summary to explain that context - I just want to send someone directly to the relevant piece of contextualised information.

View comment · Posted Jul 05, 2019 · Jordan Hume

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