Aron Trimble
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Last activity
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Activity overview
Latest activity by Aron Trimble-
Aron Trimble commented,
Hi Jennifer -- This is definitely helpful, thanks for following up!
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Aron Trimble commented,
Hi Jennifer, Thanks for the update! Do you know of any other solution to the possibility of being able to add syntax highlighting to help center articles?
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Aron Trimble commented,
Adding a Syntax Highlighting Plugin (Snippet) to your Help Center is not accessible. Please correct or remove from the list.
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Aron Trimble commented,
Our dashboard updates every 5 minutes. I have two views on the data, one for my team: And another one for Zendesk admins / team leads: We're not currently tracking CSAT because our team is an in-...
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Aron Trimble commented,
I built a dashboard for my team.. it uses PHP to connect to Zendesk via the REST API and then outputs HTML. For my team, it shows the number of Urgent tickets as well as the number of Unassigned ti...