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Mike Dominguez
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Mike Dominguez
Mike Dominguez commented,
Community comment Feedback - Ticketing system (Support)
Just here to agree that reporting on # of skipped tickets and comments is needed.
Would it be possible to even add it to the reporting overview, so you can see all agents , their skip counts and their comments. Even if the report cannot be edited, it would be easier than having to open individual agent profiles each time
View comment · Posted Jul 20, 2018 · Mike Dominguez
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