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Darien

Joined Apr 16, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Darien

Darien commented,

CommentHow to fix access issues

As @... and many other have mentioned it is absolutely unacceptable and disappointing that this thread has been going on for years and this continues to be a requirement. 
Our users are shocked to find out they need to disable cross-site tracking to be able to see their ticket. It makes us look bad and Zendesk even worse. 

View comment · Posted Mar 18, 2021 · Darien

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Darien commented,

Community comment Feedback - Ticketing system (Support)

Zendesk you had one job!!! 

How is this basic feature request not fulfilled after 5 years of user requests is beyond reason. This is completely unacceptable! 
Our end-users are unable to even alter the subject of the tickets they file.

View comment · Posted Nov 25, 2020 · Darien

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