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Mateusz Pietrzak's Avatar

Mateusz Pietrzak

Joined Apr 16, 2021

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Last activity Oct 27, 2021

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Latest activity by Mateusz Pietrzak

Mateusz Pietrzak commented,

CommentMultiple language support

Hi,

I would like to export our DCs, make some slight changes to language versions (I need to delete some lines from text) and import the file back to Zendesk. Would it be possible? 

I tried to do this without success. The email I received states

"Malformed CSV input.

 The error was:

Illegal quoting, line 1."

Would you have any advice? 

View comment · Posted Jan 15, 2021 · Mateusz Pietrzak

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Mateusz Pietrzak commented,

Community comment Discussion - Tips and best practices from the community

Hi, thanks for the tip how to export macros, it's very useful.

Is there a way to export the JSON file back to Zendesk with some changes? I want to add descriptions to macros and it would be very convenient if I could do it this way. 

 

View comment · Posted Jan 14, 2021 · Mateusz Pietrzak

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