Pradeep s pillai

1. Community
2. Feedback - Reporting and analytics (Explore)
3. SLA Reporting at Agent level

What is the status here ? there is no update

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• Pradeep s pillai
• Created May 08, 2023 07:02
• 0 votes

1. Support
2. ...
3. Views, ticket status, and ticket fields
4. Why are new tickets being created in Open status?

Hey,I want to measure at Ticket level the number of hours the ticket was in 'Open' status. How is it possible?

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• Pradeep s pillai
• Created June 24, 2021 11:39
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. How to export Zendesk macros into a spreadsheet

These links are not working. I changed the Domain name XYZ.zendesk.com/api/v2/macros.json?per_page=99  https://XYZ.zendesk.com/api/v2/macros.json?per_page=99&page=2   

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• Pradeep s pillai
• Created June 09, 2020 09:13
• 0 votes