Sergio Seplovich

+1 Has this enhancement ever been added? If not, will this ever be implemented?

Seems like a no-brainer to be able to create some sort of dedicated depository to maintain documentation that pertains to specific clients. Any feedback?

I am with Chad on this one! This is long overdue! 

+ 1 Agree. Adding a "dismiss notification" function will serve as a tickler of sorts to ensure all updates have been addressed properly. 

Is there any updates on this issue?

I followed Andrew J's instructions of March 14th and inserted the PDF as an asset. However, I can see my PDF as an editor but from the end-user perspective, they cannot see it. What am I missing?

Please see attached picture.

+1 Absolutely! This is needed ASAP!

I am in the process of migrating all our documents to the Zendesk Help Center and I have stumbled across the same issue everyone is this thread has. I have every document in Word and PDF. 

I tried the copy-and-paste from an HTML Word view and the document renders decent but only if you have no images embedded in the document. Most of my other documents have images. Images are stripped.

I also tried the suggestion of adding the PDF to the assets section of the them editor and then copy the code and paste it on the document. That did not give me any results.

Is there a simple and viable solution to the massive migration of documents to the Zendesk platform without having to reconstruct each document?