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Eugenia Pavlovskaya
Joined Apr 16, 2021
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Last activity Feb 01, 2022
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Latest activity by Eugenia Pavlovskaya
Eugenia Pavlovskaya commented,
Community comment Discussion - Tips and best practices from the community
Ah, so the last one is a trigger, not an automation. Got it, thanks!
View comment · Posted May 06, 2020 · Eugenia Pavlovskaya
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Eugenia Pavlovskaya commented,
Community comment Discussion - Tips and best practices from the community
Hi,
I'm trying to set this up, but I don't have "Ticket: Status - Changed from" option:
If this condition has been removed by Zendesk, how should this be set up for when the user actually responds to the reminder?
View comment · Posted May 06, 2020 · Eugenia Pavlovskaya
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