Keval Shah

1. Community
2. Tips from users - Zendesk Suite
3. Send notifications to Slack

Hi Dragan Dordevic, Good Morning  In order to do that we can setup a trigger in such a way that would send a alert to the slack group based on the number of calls in Zendesk. I am assuming the call...

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• Keval Shah
• Created July 16, 2019 07:52
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Send notifications to Slack

Hi Dragan Dordevic, We can do the needful of creating a Trigger which will send an Alert to a Person or a Group each time when a number of total calls in queue reaches a certain number. Please feel...

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• Keval Shah
• Created July 15, 2019 11:09
• 0 votes