Zeb Stiles

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

Posting here... again, years later.  We love Zendesk and would LOVE to use TALK too!  I have too many outside integrations to worry about as it is & I hate my current VOIP solution.  Please make th...

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• Zeb Stiles
• Created December 23, 2022 16:08
• 1 vote

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

Same here, what are you moving to?.  Been asking for years, posted on this same thread years ago, still getting notifications.  My ZD rep has been great but can get no answers about adding the ring...

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• Zeb Stiles
• Created September 24, 2021 15:12
• 1 vote

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

@Ben Francis - Agreed.  It is unfortunate that the feature is not there yet.  I still follow this thread, now years later.  I have asked our reps and anyone else from Zendesk who will listen.  I th...

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• Zeb Stiles
• Created February 22, 2021 17:15
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

This was also a dealbreaker for our team.  I really like Zendesk and we have been using for something like 6 years now.  We can't move to Talk without the option to ring multiple agents at the same...

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• Zeb Stiles
• Created May 06, 2019 18:19
• 1 vote