Daniel Love

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

deal breaker for me. I can't believe this isn't a feature. It seems as with most of Zendesk products the most basic customisation options are not available. 

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• Daniel Love
• Created May 01, 2019 14:45
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Customize / Edit Ringtone for Incoming Calls and Keyboard Shortcuts for Voice

+1 I am just introducing this system in to my team and the first thing they asked for was the ability to change the  Ringtone for Incoming Calls. This feels like such a simple feature. 

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• Daniel Love
• Created May 01, 2019 13:15
• 5 votes