Watts London

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

@Nicole Butcaris @Tours we were also massively frustrated by Zendesk Talk and so moved to Aircall. It integrates directly with Zendesk and has simultaneous routing (So can ring to all agents). Sinc...

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• Watts London
• Created December 23, 2022 15:29
• 1 vote

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

@Xexec Support @Zeb Stiles we were also really frustrated by Zendesk Talk and so moved to Aircall. It integrates directly with Zendesk and has simultaneous routing (So can ring to all agents). Sinc...

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• Watts London
• Edited March 23, 2022 12:38
• 1 vote

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

@jennifer we were also massively frustrated by Zendesk Talk and so moved to Aircall. It integrates directly with Zendesk and has simultaneous routing (So can ring to all agents). Since moving 3 yea...

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• Watts London
• Created September 26, 2021 13:09
• 3 votes

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

Hi Nicole, This is also a major problem for us and we also believe this functionality should be added ASAP! Any news much welcome.

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• Watts London
• Created September 05, 2018 11:53
• 1 vote