Tours

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

Thank you Nicole, we look forward to hearing back from you and the team!

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• Tours
• Created January 12, 2018 13:49
• 1 vote

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

So, Zendesk, what's the deal? There is obvious usefulness to this feature, and a high number of people requesting it. Is a better customer experience and shorter wait times more important than your...

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• Tours
• Created January 11, 2018 11:08
• 3 votes