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Theresa Ilijevich
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Theresa Ilijevich
Theresa Ilijevich commented,
Hi Jessie - thanks so much for replying in. We did take a look at Wes's solution but to be honest is a bit over our non-IT heads. We are looking at just attaching the document rather than embedding,
View comment · Posted May 09, 2018 · Theresa Ilijevich
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Theresa Ilijevich commented,
Hi All - Im looking to upload a PDF as well in an article....specifically an owners manual for customer to access. Any tips or further enhancement on this subject?
View comment · Posted May 02, 2018 · Theresa Ilijevich
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Theresa Ilijevich commented,
+1 desktop notifications for agents when a new ticket is created. Trigger email is flooding inbox and not necessary since the team is working directly in the Support dashboard. Help!
View comment · Posted Mar 07, 2018 · Theresa Ilijevich
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