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Meg Miranda
Joined Apr 16, 2021
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Last activity Feb 01, 2022
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Latest activity by Meg Miranda
Meg Miranda commented,
@Felix I am using my user log in. In theory, I have access to all 740 published articles. But when i run the backup i only get 318 or 322. i will try again today.
still getting this
and only 322 articles. Is there a quick way to test what i can download using the zendesk API?
View comment · Posted Apr 24, 2019 · Meg Miranda
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Meg Miranda commented,
thanks @Brett . Tried the reinstall and validated that i had all the prereq's taken care of. And ran another test. Got that same error at 320 articles.
View comment · Posted Apr 23, 2019 · Meg Miranda
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Meg Miranda commented,
Works awesome, but seems to stop downloading when it hits about 320 articles. We have around 745.
Error message says 'The general exception was hit: StartIndex cannot be less than zero. Parameter name: startIndex"
When i cancel out of that screen it tells me Backup complete!
I get a good sampling of our articles, and it looks like it is downloading the articles most recently worked on.
Any guesses as to what could be the issue?
View comment · Posted Apr 23, 2019 · Meg Miranda
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