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Doug Begle

Joined Apr 16, 2021

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Last activity Feb 01, 2022

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Latest activity by Doug Begle

Doug Begle commented,

Community comment Feedback - Help Center (Guide)

IT'S NOT GOING TO HAPPEN.  IF THEY WANTED TO DO IT, THEY WOULD HAVE DONE IT A LOOOONG TIME AGO. 

View comment · Posted Aug 10, 2017 · Doug Begle

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Doug Begle commented,

Community comment Feedback - Help Center (Guide)

Folks, it just ain't gonna happen. Five years is clear evidence that they don't see any value in it and they're not going to do anything within our lifespans. If they had wanted to do it, they would have. Instead they challenge people's use case descriptions and make vague promises. Some things about ZD are pretty cool, but this is a basic requirement for any modern help system, and its absence is simply not acceptable. However, I did notice lots of new icons and stuff, so there's that...  Face it - they're just not into you. 

View comment · Posted May 31, 2017 · Doug Begle

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Doug Begle commented,

Community comment Discussion - Tips and best practices from the community

Hi Felix,

Thanks for your swift response.  By details, do you mean the error string? Or is there anything else I can provide?

url: voyagersearch.zendesk.com

locale: en-us

I'm an admin for our system

 

View comment · Posted Jan 20, 2017 · Doug Begle

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Doug Begle commented,

Community comment Discussion - Tips and best practices from the community

Hi Felix,

I just discovered this tool but ran into the same error:

I'm an admin

View comment · Posted Jan 20, 2017 · Doug Begle

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Doug Begle commented,

Community comment Feedback - Help Center (Guide)

also when content spans multiple release versions.  

View comment · Posted Jun 20, 2014 · Doug Begle

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