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Surefire/Zendesk Integration _ Do NOT DELETE SEAT

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Latest activity by Surefire/Zendesk Integration _ Do NOT DELETE SEAT
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    Surefire/Zendesk Integration _ Do NOT DELETE SEAT created a post,

    Set Notifications for All Users.

    As an Admin role, we need to be able to have more control about universal notifications. Such as when a deal reaches a certain phase, or created or closed. That currently has to be set per user. Th...

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    Surefire/Zendesk Integration _ Do NOT DELETE SEAT commented,

    The is definitely going to be a huge item when it comes to renew. This functionality is a basic staple amongst the competitors. 

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    Surefire/Zendesk Integration _ Do NOT DELETE SEAT commented,

    Hi Marie, Thank you. However this was not about reporting, but have default dashboards within Sell for certain groups with specific smart lists. While Explore does solve for reporting, we are most ...

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    Surefire/Zendesk Integration _ Do NOT DELETE SEAT commented,

    Totally can relate/agree!

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    Surefire/Zendesk Integration _ Do NOT DELETE SEAT created a post,

    Create Dashboards for Groups/Teams

    In most CRMS/Account Management Tools, such as Salesforce, Hubspot and Client Success, you can create a dashboard for certain teams. Its much easier for me as an admin to go in and create what we k...

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    Surefire/Zendesk Integration _ Do NOT DELETE SEAT commented,

    @... We have a similar issue. We prefer to keep the ZD open until the issue is resolved. How did you communicate with clients that it may be weeks or months before some of those are resolved, so th...

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    Surefire/Zendesk Integration _ Do NOT DELETE SEAT commented,

    Yes I totally agree to the above item. I dont want to send a dashboard. I need to be able to schedule an excel file out to certain email address for individuals, that are not in ZD.. nor do they ne...