
Raúl
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Total activity10
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Last activity
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Member since
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Following0 users
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Activity overview
Latest activity by Raúl-
Raúl commented,
Can tickets created via Twitter mention, DM or like be closed without a response? Specifically thinking of scenarios in which a ticket is created by mistake or the mention/dm/like does not require ...
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Raúl commented,
How would I go about setting this up so that it groups multiple tags into a single group. Here's my use case: I have a set of tags I want to track as a group, say:tag_1tag_2tag_3 And I want to co...
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Raúl commented,
Hi everyone, Is there a way to set up a metric that can calculate the "Avg Number of Solved Tickets" and "Avg. Number of Updated Tickets" per "Hour"? I'm trying to use these metrics to determine ho...
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Raúl commented,
Is there a way to change the "Attachment" placeholder text for the dropzone based on the selection in a specific field? We're trying to change the text based on the user selection of one of the dro...