Recent searches


No recent searches

Casey Cunningham's Avatar

Casey Cunningham

Joined Apr 16, 2021

·

Last activity Oct 22, 2021

Following

0

Followers

0

Total activity

3

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Casey Cunningham

Casey Cunningham commented,

Community comment Feedback - Ticketing system (Support)

Nicole,

Any update on this requested feature?

 

Thanks

View comment · Posted Mar 10, 2019 · Casey Cunningham

0

Followers

0

Votes

0

Comments


Casey Cunningham commented,

Community comment Feedback - Ticketing system (Support)

The lack of being able to bulk edit requestor has us looking for an alternative to zendesk honestly.

When we receive a large quantity of automated tickets for which there doesn't exist an integration for it can take hours to change each requestor individually so issues can be tracked and recorded in an accountable fashion.

Are there any plans to introduce a workflow for this? 

 

 

View comment · Posted Jun 23, 2018 · Casey Cunningham

0

Followers

1

Vote

0

Comments