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Nicole Ellis

Joined Apr 16, 2021

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Last activity Jan 07, 2022

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ACTIVITY OVERVIEW

Latest activity by Nicole Ellis

Nicole Ellis commented,

CommentViews, ticket status, and ticket fields

Zendesk team: Why not add a scroll bar so people can choose to scroll through their list of views, instead of just cutting them off entirely?

View comment · Posted Dec 22, 2021 · Nicole Ellis

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Nicole Ellis commented,

Community comment Feedback - Ticketing system (Support)

It's been 2 years and this still isn't a feature, yet? Zendesk what the heck. At least show updates to tickets we're CC'd on in "Updates to your tickets" section, or the "Tickets requiring your attention" section. This is a huge flaw; already looking in to other ticketing tools.

View comment · Posted Jun 24, 2021 · Nicole Ellis

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Nicole Ellis commented,

Community comment Q&A - Tickets and email

Can we search for deleted tickets yet? I accidentally deleted a few tickets and I'd like to get them back, please!

View comment · Posted Aug 19, 2019 · Nicole Ellis

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