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Sarah Thompson
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Sarah Thompson commented,
Community comment Feedback - Ticketing system (Support)
Hey Zendesk - this is a big miss on your part! The majority of our customer support activity is via comments on wall posts that our brand posts. We have to continue providing great support by responding to these comments. Our ideal is to run this all though Zendesk...where is this in your roadmap?
And for anyone who reads this thread - PLEASE upvote it to try and get Zendesks attention.
View comment · Posted Dec 01, 2016 · Sarah Thompson
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