Peter Rush

Thanks Ryan - appreciate the response.  I understand the challenge of permitting customization while managing security.  I would suggest a phased approach - can you start by enabling a simple messaging area with basic html text/hyperlinks?  While some of your clients running secure help center are looking to make login page their "homepage", there is a simpler use case to solve around providing direction to new users on how to obtain their login credentials.  A customizable message area below the login would allow clients to direct customers to their account rep, or to a support desk email address, or to a URL where a request form lives...  you get the idea.  Thanks!

Hi Ryan,

Are there plans to allow some basic customization of the login screen (beyond just logo and name of the help center?)

Our instance of ZenDesk is private and we need the ability to post a simple message on how to request a login.  Basic stuff.

Thanks,

Peter

Hi Ryan - thanks for the quick response.  Can you provide a table showing how the standard user roles in the interface map to the JSON values in session?

Like this...

Administrator >> Manager

Agent >> Agent

etc

A question about user role - I was expecting to see the role value correspond exactly to the "Role" user field in the app.  However, it appears that users with "Administrator" role in the app don't have HelpCenter.user.role = "Administrator".  It's "Manager".

Can anyone confirm the ZenDesk logic here for how actual user roles in the app map to HelpCenter.user.role in JSON?

Thanks!