Micah Mount

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to forward emails into an existing ticket

@Richard,   Oh--great, thanks for the clarification!

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• Micah Mount
• Created September 30, 2019 19:10
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to forward emails into an existing ticket

Hi @Stephanie CETTOU,   Maybe this has been discussed above already, so apologies if this is a duplicate post.   I found it helpful to create a macro that adds an internal note to the ticket. It ju...

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• Micah Mount
• Created September 30, 2019 17:14
• 1 vote