Alejandro Colon

[Community Thoughts] How do you handle customer approval?

Answered

1. Community
2. Zendesk Suite Q&A

Looking for Community Thoughts on How you handle Customer Approvals We are looking at trying to implement a more automated request approval process for some of our tickets. Specifically, we do supp...

• Alejandro Colon
• Created April 27, 2021 14:35
• 4 followers
• 1 comment
• 0 votes

Tip: How to Hide Top Suggestions on Web Widget

1. Community
2. Tips from users - Zendesk Suite

Hide Top Suggestions on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 minutes Documentation, customizations, and troubleshooting on GitHub: https...

• Alejandro Colon
• Created April 15, 2021 13:18
• 2 followers
• 0 comments
• 1 vote

Feature Request: Add the ability to customize the organization subscription email

1. Community
2. Feedback - Help Center (Guide)

Based on https://support.zendesk.com/hc/en-us/community/posts/360033644874-Customising-organization-subscription-email-to-follower Feature Request: Add the ability to customize the organization sub...

• Alejandro Colon
• Created April 12, 2021 16:12
• 10 followers
• 4 comments
• 5 votes

Tip: Show only Question Mark on Web Widget

1. Community
2. Tips from users - Zendesk Suite

Show only Question Mark on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 minutes Documentation, customizations, and troubleshooting on GitHub: ht...

• Alejandro Colon
• Created April 07, 2021 00:31
• 1 follower
• 0 comments
• 1 vote

Tip: Hide Field Labels on Web Widget

1. Community
2. Tips from users - Zendesk Suite

Hide Field Labels on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 minutes Documentation, customizations, and troubleshooting on GitHub: https://...

• Alejandro Colon
• Created April 06, 2021 22:07
• 1 follower
• 0 comments
• 1 vote

Tip: Hide Ticket Fields on Web Widget

1. Community
2. Tips from users - Zendesk Suite

Hide Ticket Fields on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 minutes Documentation, customizations, and troubleshooting on GitHub: https:/...

• Alejandro Colon
• Created April 06, 2021 17:59
• 1 follower
• 0 comments
• 1 vote

Tip: Hide System Fields on Web Widget

1. Community
2. Tips from users - Zendesk Suite

Hide System Fields on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 minutes Documentation, customizations, and troubleshooting on GitHub: https:/...

• Alejandro Colon
• Created April 06, 2021 16:22
• 1 follower
• 0 comments
• 1 vote

Tip: Hide Zendesk Branding on Web Widget

1. Community
2. Tips from users - Zendesk Suite

Hide Zendesk Branding on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 minutes Documentation, customizations, and troubleshooting on GitHub: http...

• Alejandro Colon
• Created April 06, 2021 15:57
• 1 follower
• 0 comments
• 1 vote

Tip: How to add conditionals to your Zendesk email template to use custom HTML layouts

1. Community
2. Tips from users - Zendesk Suite

How to add conditionals to your Zendesk email template to use custom HTML layouts Zendesk level:  IntermediateKnowledge:  Liquid, HTML, Email Template Editing, Trigger Template EditingTime Required...

• Alejandro Colon
• Created April 06, 2021 15:38
• 2 followers
• 0 comments
• 1 vote

Tip: How to add CSS to Web Widget

1. Community
2. Tips from users - Zendesk Suite

Add CSS to Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 minutes Documentation, customizations, and troubleshooting on GitHub: https://github.com...

• Alejandro Colon
• Created April 05, 2021 15:22
• 5 followers
• 2 comments
• 1 vote