Groffer Anderson
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Last activity
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Activity overview
Latest activity by Groffer Anderson-
Groffer Anderson commented,
Thanks Trapta Singh & Ifra Saqlain,These solutions worked like a charm.
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Groffer Anderson created a post,
How can I check the user type for the logged in user on Help center Template code?
AnsweredHi, I'm looking for a solution where I'll be showing an option on the Zendesk Guide (Help Center) Template on the header only if the user is an Admin or Agent. However, I'm unable to find the right...
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Groffer Anderson commented,
Thanks @...So, The API does support deleting a session if I have a session_Id. Is there anyway to get the session_id when I login on the Zendesk console using the OAuth Grant? Or do we have a case ...
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Groffer Anderson created a post,
How to logout uses when they've logged in on a custom portal
AnsweredWe have a custom portal where our users login. The entire login process is the Authorization grant flow and once Logged in, the browser has the session stored for Zendesk and I have the Auth Token ...
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Groffer Anderson commented,
Hey @...Thanks for the update.
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Groffer Anderson created a post,
How can I make changes to the Authorization Grant Page?
AnsweredI'm working with the Authorization Grant flow from Zendesk to Authenticate users into my Custom Website. Once I authenticate them, a page to grant permissions appears, where users can Allow/Deny my...
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Groffer Anderson commented,
Hi @...Can you help me out with a similar problem here : https://support.zendesk.com/hc/en-us/community/posts/1260801978190-How-to-perform-Authorization-code-grant-flow-on-Zendesk-with-Agent-when-I...
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Groffer Anderson commented,
Thanks for the update @....
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Groffer Anderson commented,
Hey @..., We have a case where we're using JWT for customers and SAML for agent. What we're expecting is, when we register a new end-user, the user gets a verification link. when this verification ...
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Groffer Anderson commented,
How can I extract OAuth tokens for my users (zendesk agents) if they're all connected via SSO? I'm using Okta (SAML) to SSO into Zendesk. It's not possible for me to get the API tokens for all my a...