Stephen
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Total activity339
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes150
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Activity overview
Latest activity by Stephen-
Stephen commented,
+1 on Joel's comments - particularly around issues managing personal macros. I see lots of users have their own macros, which conflict with standards on global macros and can be destructive in term...
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Stephen commented,
Hi Gorka, great to see some attention here - this would be an excellent feature to have brought forward. To what extent will you need to customize the look and feel of the notification? Backgroun...
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Stephen commented,
Thanks for the feedback Walter Bellante. Following CJ's comment above - the organisations I have worked with use Hidden Filters in that exact manner, in combination with Bookmarks. The demo for the...
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Stephen commented,
Hi, I have a similar question to Marta Lagut - would love to know the best practise for reporting on that kind of data. Best regards, Stephen
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Stephen commented,
Hi, I have been playing around with the beta in our Sandbox and I am really impressed - I feel this gives a lot more control over how customers can filter requests. A few things I have noticed: I...
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Stephen commented,
+1 this is definitely a needed feature.
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Stephen commented,
Hi, I have had the opportunity to play around with the new beta buiilder and it definitely seems like it will be much easier to build dashboards, however reiterating my comment from earlier in this...
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Stephen commented,
+1 - I think this is a very necessary addition to the product.
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Stephen commented,
+1 Adding support for this to be an attribute in Explore.
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Stephen commented,
+1 - this would definitely help in gathering some insights on how are Light Agents are using Zendesk.