CJ Johnson
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Total activity4523
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Last activity
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Member since
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Following4 users
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Followed by7 users
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Votes2815
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Subscriptions859
Activity overview
Latest activity by CJ Johnson-
CJ Johnson commented,
I notice the app lacks a column for "Ticket Form", which seems odd. Any plans to include this future releases?
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CJ Johnson commented,
Anne Ronalter Zendesk is closing out the old requests, and marking new ones"answered" when the community posts the very same request Josh has as Feedback: https://support.zendesk.com/hc/en-us/commu...
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CJ Johnson commented,
Gab Guinto Any chance there will be an announcement some time soon?
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CJ Johnson commented,
Edit: In case it's unclear, this feedback is specific to the Agent Productivity Reporting Template. I don't see anywhere to give feedback on this. Some feedback on this. Apologies if my tone is bru...
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CJ Johnson commented,
@Walter Bellante -- For me, this is not really an implementation that is useful, because: 1. It's only in a beta product that not everyone can even use. 2. The beta has no scheduling features, so y...
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CJ Johnson commented,
How come there's a filter on all Explore reports on the default dataset if nothing was released?
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CJ Johnson commented,
No, there's not, unfortunately. Despite years of requests dating back to 2009, this is still not possible. https://support.zendesk.com/hc/en-us/community/posts/4409222757786-Round-Robin-assignmentT...
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CJ Johnson commented,
Dane If it's not possible, could you update the answer to reflect what should be done? The answer is literally saying to do the impossible thing -- that's why I posted my question. It's unclear how...
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CJ Johnson commented,
This is happening again and there is still no announcement.
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CJ Johnson commented,
Chris Wooten Not implemented yet. There's some chatter on the "new" Dashboard builder around this, but they have made it clear they expect you to re-build every Dashboard on the "new" Dashboard bui...