Peter Hochstrasser
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Total activity190
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes30
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Subscriptions59
Activity overview
Latest activity by Peter Hochstrasser-
Peter Hochstrasser commented,
Michael Plaster <sarcasm> This has been open only since seven (7) years. Don't expect that kind of flash reaction from Zendesk. As you see in the note above from September 2021, Zendesk has about a...
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Peter Hochstrasser commented,
Hi Nathan Purcell The Community Post way is sadly the only way that non-errors are picked up by the most customer focused support service package development team. It may be that this post contains...
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Peter Hochstrasser commented,
Hi Parag Pradhan You asked me questions in this comment:https://support.zendesk.com/hc/en-us/community/posts/4408860510490/comments/4567584021530 Which of my comments do you address with this quest...
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Peter Hochstrasser commented,
Thanks for confirming that I'm not alone, Domingo Martín If it only where so easy to reproduce these kinds of problems. It had been a one-timer, but a very disturbing one at that. I also experience...
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Peter Hochstrasser commented,
Seconded, in every aspect.
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Peter Hochstrasser commented,
Use the widget after opening your help screen on the top right, in your personal account‘s menu. Then, conquer the bot, get „rerouted“ to support, describe your problem in text only, and fire it o...
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Peter Hochstrasser commented,
Hi Grant Schuemann Interesting that you are looking for the almost identical problem I tried to solve yesterday. We actually haven't switched from CCs to CCs and Followers yet. I tried to use the ...
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Peter Hochstrasser created a post,
Zendesk Support Messaging instead of Mail - Drawbacks
Hi As a longtime Zendesk user, I had the privilege to experience Mail Support from Zendesk:Compose your mail, add your pictures, check for completeness - and send your request. Now, though, Zendes...
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Peter Hochstrasser commented,
Dear Zendesk Management What happened to your beliefs and principles? Zendesk used to be a super-duper Support application with lots of channels and a good, logical UI. You always deployed updates ...
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Peter Hochstrasser commented,
Hi Scott Allison I concur with Beverly, the new admin center is much slower. I think most of it is due to the way the admin center at this time opens its "leaf" pages: It opens them seemingly in th...