Oscar Maynard
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Recent activity by Oscar Maynard-
Hi, I'd like to social messaging conversations to return to Open when the requester replies. I've set up the trigger below, but it doesn't seem to work?
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Hi, I can't find any documentation about whisper mode beyond the mention in this article?
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Is there a way to notify someone that they have been added as a follower please? I can't see a way to build a trigger that would do this?
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Can you explain what you mean by 'not available on mobile' please? e.g. Would this work through web widget when on a mobile device?
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This is fantastic!
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Thank you!
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Hi, I can't find it documented anywhere - but is it correct that we're not able to attach .doc files? Is there a reason/recommended way around this please?
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Hi, is it possible to set up a trigger to notify a staff member they have been added as a follower? For example, we have a light agent we'd like to add as a follower to add internal comments when w...
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Hi @..., swapping them around seems to have done the trick! Thank you :)
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I've set up this trigger, but it's still sending the message when an agent is serving the customer?