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Oscar Maynard

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Recent activity by Oscar Maynard Recent activity Votes

  • Pre-filled greeting for public replies

    Answered
    1. Community
    2. Zendesk Suite Q&A

    Hi, Has anyone ever found a solution to pre-fill a greeting at the start of a ticket automatically (beyond selecting a macro), for example: "Hi Bob, Thanks for getting in touch." Thanks for any ideas!

    • Oscar Maynard
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