Chris Hardy

1. Account
2. ...
3. How to fix access issues
4. How do I remove the ability for customers to sign up for our account?

Does anyone know if it's possible to prevent user's from signing up for accounts but allow unknown user's email in a support request?  I turned off "anybody can submit tickets" but when I email the...

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• Chris Hardy
• Created October 25, 2022 14:32
• 1 vote

1. Community
2. Zendesk APIs
3. Receiving error when using API

Awesome. Thanks Jack.   I got it to work. Unfortunately I'm trying to update primary email address but looks like you can't do that with existing users.  But at least I know how to update users thr...

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• Chris Hardy
• Created April 06, 2022 14:29
• 0 votes

1. Guide
2. ...
3. Customer portal
4. How can I add content to the Help Center Request list page activities?

Hi. I was able to add content to the My Requests page but I also need to add it to the Organization Requests page.  Does anyone know where this is located at?  I'm having trouble finding it. Thanks. 

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• Chris Hardy
• Created October 25, 2021 14:09
• 2 votes

1. Community
2. Zendesk Suite Q&A
3. Hide Search bar in help Center home page

Thanks, Bruce.  Worked perfectly!

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• Chris Hardy
• Created September 22, 2020 14:45
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Hide Search bar in help Center home page

Is there a way to hide the search bar when a user isn't signed in?  We'd like all the articles behind the sign-in but the search bar is still visible when not signed in.  This can cause confusion b...

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• Chris Hardy
• Created September 01, 2020 14:58
• 0 votes