keno

1. Community
2. Feedback - Ticketing System (Support)
3. Feature request: Edit/delete a comment on a ticket

I see your point. Even from that viewpoint, we can "mark" a comment deleted and hide it by default like resolved comment thread of GitHub PR. Doesn't it work?

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• keno
• Created March 12, 2021 23:37
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Provide a way to add deep or permanent links to specific comments in a Ticket

+1   link: https://support.zendesk.com/hc/en-us/community/posts/1260801882670-Feature-request-Permanent-link-to-a-comment-on-a-ticket

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• keno
• Created March 12, 2021 23:29
• 2 votes