Shane Hughes

1. Objects and rules
2. ...
3. Business rules
4. Using the "Hours since" condition in automations

Hi, How do I define the business hours in "(business) greater than"?

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• Shane Hughes
• Created September 22, 2022 21:49
• 0 votes

1. Email
2. ...
3. Managing your email
4. Using the allowlist and blocklist to control access to Zendesk Support

We often have users forward "DELIVERY FAILED" messages asking the IT team to investigate them. Is there any way we can unblock these, instead of manually restoring them?

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• Shane Hughes
• Created December 02, 2021 05:07
• 0 votes