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Shane Hughes

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  • Importing Users

    Answered

    Is there a way to auto import users from GSuite? I am looking for a way to auto import user details into zendesk, eg org structure in Gsuite and office and contacts details. I know I can do it manu...

  • Excel/CVS import

    Answered

    Hi, We get a daily email into zendesk support with an Excel of the status of all our current orders. At the moment we open the excel and copy the status and tracking numbers to the tickets by match...