Recent searches


No recent searches

Mauricio Giraudo's Avatar

Mauricio Giraudo

Joined Apr 15, 2021

·

Last activity Oct 22, 2021

Following

0

Followers

0

Total activity

5

Vote

1

Subscriptions

2

ACTIVITY OVERVIEW

Latest activity by Mauricio Giraudo

Mauricio Giraudo created a post,

Post Feedback - Help Center (Guide)

At the moment, we can only visualize the metric "Article votes" which stands for the net votes (upvotes minus downvotes), but its just a mere number that does not provide any value. We don't know if a punctuation of 1000 on "Article votes" means that there were 1000 upvotes and 0 downvotes (meaning 100% of efficacy on the article) or 2000 upvotes and 1000 downvotes (meaning 50% of efficacy).

We need the total votes in order to get a useful metric, or the total upvotes and total downvotes (that are used to calculate the net votes, so the info exists and is already somewhere). We use upvotes/total votes (like the CSAT) but some people use upvotes/downvotes. 

Having the total of upvotes and downvotes per period would help all of us seeking these metrics.

Thanks!

Posted Mar 03, 2021 · Mauricio Giraudo

11

Followers

5

Votes

0

Comments


Mauricio Giraudo commented,

Community comment Feedback - Reporting and analytics (Explore)

I support this request.

View comment · Posted Mar 03, 2021 · Mauricio Giraudo

0

Followers

0

Votes

0

Comments