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Kyrsten Lindgren
Joined Apr 15, 2021
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Last activity Oct 16, 2021
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Latest activity by Kyrsten Lindgren
Kyrsten Lindgren created a post,
Post Q&A - Tickets and email
We have an issue where we can reply to customers via email but not create new emails straight out of the bin.
First, we need to create an internal note with the customers email & subject line and submit as new. Then we have to go into the new ticket and create the email and send it that way.
Is there any work around for this?
Posted Mar 03, 2021 · Kyrsten Lindgren
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