Recent searches
No recent searches
Janice Darlington
Joined Apr 15, 2021
·
Last activity Oct 16, 2021
Following
0
Followers
0
Total activity
2
Votes
0
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Janice Darlington
Janice Darlington created a post,
Post Q&A - Tickets and email
When my customer responds to an existing ticket, it shows her name as the person replying mismatched with our support email address. She has colleagues she has cc'd on her ticket and so her email system flags the ticket as a phishing email to her colleagues because it looks like an email coming from her name matched with our support email address. Is there any way around this?
Posted Feb 22, 2021 · Janice Darlington
0
Followers
2
Votes
1
Comment