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BVN Architecture Service Trust

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by BVN Architecture Service Trust

BVN Architecture Service Trust commented,

Community comment Feedback - Ticketing system (Support)

@... - I would love to be involved. Please reach out and I can provide my input.

View comment · Posted Aug 12, 2021 · BVN Architecture Service Trust

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BVN Architecture Service Trust commented,

Community comment Feedback - Ticketing system (Support)

@... - Any movement on this one? 3 months and we are still suffering without this.

View comment · Posted Jul 09, 2020 · BVN Architecture Service Trust

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BVN Architecture Service Trust commented,

Community comment Feedback - Ticketing system (Support)

Have to agree with the above comments here. This is really frustrating since I want to be able to revive On-hold tickets back to Open status (After giving customer couple of days to see if the issue reoccurs) but I don't want to re-open the tickets attached to Problems.

View comment · Posted Jul 09, 2020 · BVN Architecture Service Trust

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BVN Architecture Service Trust commented,

Community comment Feedback - Ticketing system (Support)

@... - I have tried using Power Automate but not for side conversations, just ticket updates. I have found sometimes it doesn't always hit the Power Automate service. I am not sure if it is still in preview and they are still working out the kinks.

View comment · Posted Mar 25, 2020 · BVN Architecture Service Trust

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BVN Architecture Service Trust created a post,

Post Feedback - Ticketing system (Support)

At present side conversations (Collaboration add on) only supports email and Slack. We use Microsoft Teams and would love the same basic functionality as we can see with Slack. Please make this happen.

Posted Sep 18, 2019 · BVN Architecture Service Trust

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