Mark de Leeuw
Technical Consultant at Contact Center Live.
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Total activity22
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Last activity
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Recent activity by Mark de Leeuw-
Allow first customer message in Whatsapp tickets to be attachable in side conversations
Feature Request Summary: When receiving messaging conversations via Whatsapp (and IG ect) it's currently impossible to select the first message that the customer sends to the company when opening...
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Allow the Settings button in support to open the Admin Center
Just wanted to give an option for the Admin Center. I don't mind the new Admin Center all that much, although it does make the process of making changes and quickly checking / testing them a bit le...
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Updating the Slack app for webhooks.
AnsweredFeature Request Summary: I would like to see the Zendesk Slack app (used for side conversations) to be updated to meet the new standards in converting HTTP Targets to Webhooks before the deprecia...