David Williams
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Total activity34
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Last activity
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Activity overview
Latest activity by David Williams-
David Williams commented,
I can't find a previous reference to my request however I can't believe that I'm the first ! We have a large number of custom fields and it would really help us if those were presented in alphabeti...
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David Williams commented,
Thanks Greg. You are correct in that I found the URL used to obtain the data from another online article and not in the one you suggested. So far the 'supported' suggestions don't appear to deliver...
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David Williams created a post,
Group members total difference between admin view and API data
We have noticed a difference between the number of agents assigned to a group when viewed in Admin/People/Team/Groups and in the data when the group members are downloaded using the API. The differ...
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David Williams commented,
We also need the ability to manage (remove) tags from the auto-complete list presented to agents. We've tried the two currently available methods of removing tags and the first (To delete a tag fro...
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David Williams commented,
Hello Eugene I'm having the same issue and to be honest it's not very helpful. Can you explain why, when this worked in Good Data but this is no longer the case with the introduction of Explore, th...