Recent searches
No recent searches
Stephan Buse
Joined Apr 15, 2021
·
Last activity Feb 14, 2022
Following
0
Followers
0
Total activity
2
Votes
0
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Stephan Buse
Stephan Buse created a post,
Post Q&A - Reporting and analytics
Hi all,
I want to analyze in Explore how often a specific custom field on a ticket was changed by a group of agents. I havent found a way to do it yet. Is it possible at all to count selected field updates in Explore? It seems to have worked in Insights.
Unfortunately this query would be relevant for the billing process with a service provider.
I am grateful for any help!
KR Stephan
Posted Oct 29, 2020 · Stephan Buse
0
Followers
7
Votes
7
Comments