Ryan Oakman
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Recent activity by Ryan Oakman-
Hi Erin, Thanks for sharing this—it's very helpful. I'm wondering if the reverse is possible, too: Articles that haven't been viewed within X time of creation?
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Hello everyone, I'm hoping someone can help me with my use case: We serve multiple regions and, while we only need English, we need variations in specific words. Much of the content in the help cen...
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Hi Rob, Thank you for the prompt response and information. Totally fair. Since you mention it, I would describe the week prior as being "drastic"...
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Good afternoon, I'm getting conflicting results from Insights and Explore when looking at total views and I'm curious what has changed in the reporting from Insights to Explore?
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Good morning, I am wondering if these metrics need to get updated - I am seeing Events such as Help Center Article Viewed but not seeing Help Center Article Clicked. I would assume that in order f...
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Cheers, Graeme. That's very helpful!
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Hi @..., I was wondering if you knew of a way to manipulate the above to show no more than 2 tickets per agent? For context, I use your suggestion to generate 20 random tickets per month, but some...