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Juan Espinosa

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Juan Espinosa

Juan Espinosa commented,

Community comment Discussion - Tips and best practices from the community

Hi There, 

What is the best way to export by usage in the last 30 days; 

I tried

https://(MyCompany).zendesk.com/api/v2/macros.json?per_page=99&sort_by=usage=30d


but was unable to do so

View comment · Posted Jun 26, 2020 · Juan Espinosa

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Juan Espinosa commented,

Community comment Feedback - Voice (Talk)

Any updates on Kasper's question? 

View comment · Posted Oct 03, 2019 · Juan Espinosa

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Juan Espinosa commented,

Community comment Q&A - Chat, messaging, and widgets

Hi There!

Any updates on this?  We'd like to launch chat again however as soon it opens, it's like opening the flood gates. We'd love to be able to set a limit to the queue so that does not drive up the "missed chat ticket creation" 

View comment · Posted Oct 02, 2019 · Juan Espinosa

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