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William Cross's Avatar

William Cross

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by William Cross

William Cross commented,

Community comment Feedback - Ticketing system (Support)

appreciate the tip, I definitely think it's better inlined though

 

View comment · Posted Jan 07, 2020 · William Cross

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William Cross created a post,

Post Feedback - Ticketing system (Support)

It would be awesome to be able to have visibility on the number of tickets a user has whilst within the ticket reply view.

Often we have users who will send a new query rather than replying to the existing thread, but it's too cumbersome and unnecessary to have to click on the users name each time to double check.

See below image illustrating a crappy MS Paint version of the before and after of what I'm proposing:

Posted Jan 07, 2020 · William Cross

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