nick anderson

1. Agent guide
2. Ticket basics
3. Formatting text with Markdown

Matthias Miltenberger,  Nick Vincent-Maloney, Rob Mensching I feel yourpain, *deeply*. For technical people these changes seem to make everything worse. Iopened a support case in relation to the be...

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• nick anderson
• Created March 21, 2023 15:03
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Raw Markdown support in Agent workspace

I haven't read through the full thread yet, but we enabled Agent workspace today, only to disable it within 15 minutes as a result of the changes to markdown support.   The rich text editor seemed ...

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• nick anderson
• Created August 04, 2022 19:39
• 1 vote