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Carl Moore
Joined Apr 15, 2021
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Last activity Nov 03, 2023
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Latest activity by Carl Moore
Carl Moore commented,
Community comment Feedback - Ticketing system (Support)
Good to see some progress here. Not sure I understand the question, as a ticket with a first response would satisfy the condition, so that it would no longer be a ticket with no response. Tickets that have no response would also be tickets that have no first response.
It would be interesting to get a histogram of # or responses per ticket, so you can see how many responses are typical to close out a ticket.
View comment · Posted Nov 03, 2023 · Carl Moore
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